Alison Messom on the ICR Chairman’s Forum: Focus on Metrics

In this interview, Dr Alison Messom, Chairman of The Institute of Clinical Research, reflects on the latest ICR event, at which around 30 academic and commercial clinical research professionals explored the state of the art in clinical trial operational metrics, how to define them, collect them, analyse them and act on them.

Ultimately, she concludes that well-formed metrics are a valuable tool that should be used by any forward-looking manager and organisation, but they should only aid decision-making rather than drive it entirely, with analysis in the correct context being vitally important.